Training - A golden opportunity?
Dr KateTulenko, CEO, Corvus Health
A massive training market is opening up, thanks to the huge shortages the world faces of health and care staff. Kate has been analysing the sector for over decade for The World Bank and Corvus Health. Here she case-studies how countries and private operators are building capacity and increasing workforce efficiency. What are the viable business models for Europe and Emerging Markets?
How Cultural Change Delivers
Samantha Laurent, Group Head of Human Resources. Unilabs
Happy employees deliver better service, driving better returns. Here Samantha looks at how Unilabs has managed cultural change at every level in the organisation from delivery men to senior management. New models include defining service best practice working with Ritz Carlton through to the introduction of 360 degree feedback and the iceberg model of behavioural drivers.
Gian Luca Mondovi, Head of International Business Development, Humanitas will join for a discussion.
Humanitas, the second largest Italian private hospital group, has also an international University, which has the mission to train globally minded healthcare professionals through state-of-the-art interactive teaching methods and close integration with its clinical and research community.